How to Use the PortoVinoFrequently Asked Questions
What are the PortoVinos made of?
A. We have a variety of PortoVino designs. All the inside linings of our PortoVino bags are made of a soft polyester. Below are the styles and materials.
Classic - 100% Vegan Leather
City Tote - 100% Polyester
Canvas Tote - 100% Cotton Canvas
Messenger - 100% Vegan Leather
Daypack - 100% polyester
How much do the PortoVinos cost?
A. There are a variety of styles from Canvas Tote bags to Vegan Leather messenger bags with varying price points. The PortoVinos start at £44.00. You can view the various price points online at www.porto-vino.com
Are the straps comfortable even with a full Party Pouch and all of my items?
A. Yes! The PortoVino straps are all designed to be comfortable while you carry your PortoVino full of wine and everyday essentials.
Will the PortoVino keep my drinks cold?
A. The PortoVino comes with an insulated pocket that keeps your drinks chilled for a few hours depending on exterior temperature. We do offer an ice pack which will keep your beverages super cold.
Can I carry the PortoVino over my shoulders?
A. The Messenger bags are designed to easily carry over your shoulder and we have a variety of bags with removable shoulder straps.
Can you use a wine box bladder in this purse?
A. The PortoVino bags’ insulated pocket is generally sized to accommodate the PortoVino party pouch - which holds 1.5L of wine (2 bottles). Although there are boxed wines with 1.5L reservoirs, most boxed wine bladders hold 3L (4 bottles of wine). These will fit in our Daypack and our Swankey bags.
Will this bag (filled) pass security checkpoints at concerts and such?
A. As long as they don't open the secret pocket you'll be able to pass through undetected. Please use responsibly, however and please check open container laws prior to using in public spaces. :)
Will this bag (filled) pass TSA at an airport?
A. Nope! Liquid is not allowed to go through airport checkpoints, so if you fill the party pouch prior to going through security, it will surely be taken. We recommend, you go through with your unfilled PortoVino and you can fill it when you get to the other side.
Will the PortoVino violate open container laws?
A. We are definitely not attorneys, or police officers so please check the open container laws in the area. Always be safe when using your PortoVino!
Are the prices in US Dollar?
A. Yes! All pricing is in US Dollar.
How much is shipping within the USA?
A. Shipping is free at any order over £63.95. For orders under that, we offer a flat £8.95 USPS standard delivery within the continental US.
How much is shipping outside of the USA?
A. Shipping outside of the USA depends on your location. PortoVino does supplement the shipping fees to make them more affordable. In order to get your precise shipping quote, at checkout, input your address and you will see your shipping options including lead times and pricing.
Is shipping guaranteed?
A. Standard shipping is not guaranteed. We strive to offer the best shipping prices, as no one wants to pay for shipping. Although the transit times are generally very reliable, they are not guaranteed.
Do you offer a guaranteed shipping service?
A. We offer FedEx if you would like a time definite transit time. The service is guaranteed so if you do not receive your order on time, you will not be charged for shipping. Please be advised that orders received after 10am will go out next business day and transit times will be counted in business days and does not include Saturday delivery.
Are there any additional fees for shipments outside of the United States?
A. There can be additional fees such as customs duties. This is dependent on the policies of your Government. Unfortunately, these duty rates vary by country and these fees would be assessed once your order has arrived at the local post office facility.
How long will it take to receive my shipment outside of the United States?
A. We work with a consolidator that offers the best pricing at the lowest shipping times. Our current partnership will generally get you your order within 21 days. Please keep in mind this i just an estimate as delays are possible with international shipping. If you need it faster, we offer very reliable expedited services with Federal Express.
Where do you ship from?
A. We ship from Tucson, Arizona USA.
What if I am not happy with my purchase?
A. We want you to be happy, so if for any reason your PortoVino purchase isn’t working for you, simply email us at firstname.lastname@example.org and we will arrange a return or exchange based on your needs.
What type of payments do you accept?
A. We accept all major credit cards: Visa, Master Cards, Discover, American Express, Paypal, Apply Pay, and Google Pay.
What is the Beverage Pouch made of?
A. The beverage pouches are BPA free and FDA approved. They are made from the same material used in boxed wines. The actual material is PE/VMPET/PE+PE. Our coated formula prevents oxidization so you can store your wines and beverages in there for a bit longer than in an open bottle. It is a very durable material that you can feel safe to fill your liquids with.
Does the purse come with a Beverage Pouch?
A. Yes! Every PortoVino comes with a beverage pouch to hold your favorite beverage.
What is the Beverage Pouch?
A. The beverage pouch is the PortoVino reservoir, easy to use and fill, it is especially designed to hold 2 bottles of wine or 1.5L of your favorite beverage. It includes a pouring spout so you can easily pour on the go. It is made of bpa-free food grade material that is designed to preserve wine and minimize oxidation.
Can the Beverage Pouch be re-used?
A. Yes. Although we do recommend changing out your beverage pouch, especially between different drinks to give your beverages a fresh start, the beverage pouch is definitely re-usable. Before re-using wash thoroughly. Simply remove the pouring spout, fill the reservoir with hot soapy water and be sure to swish the soapy water throughout the party pouch to make sure to get all the corners and to remove any dried liquid. Rinse with warm water until it runs clear. Allow the party pouch to dry thoroughly.
How do I use the Beverage Pouch?
A. Simply remove the pouring spout by pulling it out. It does not twist in or out, it simply gets pulled or pushed in. Once you remove the spout, you can pour up to 1.5L of your beverage of choice in the party pouch. Keep in mind, we now have 750ml, 1.5L and 3L beverage pouches, so please fill with the appropriate amount of beverages for your pouch size. Simply push the pouring spout back into its place. You should hear 2 clicks to know it is securely in place and there will be no leakage. If you forcefully push the spout more than the 2 clicks, the pouring spout will permanently lock into place. Before first use, the pouring spout has a red perforated seal. Simply pull the seal off so the entire red seal is removed. The pouring spout also includes a small clear cap. This clear cap can be kept if you would like to keep it on the pouring spout when not in use, however it is not necessary. Once your beverage pouch is filled, you can place it in your secret insulated pocket in the PortoVino. Align the pouring spout with the hole in the insulated pocket. Zip up your insulated pocket. When you are ready to pour, simply open up the designer flap on the exterior of the purse, pull out the spout and place your thumb on the top of the spout and your index finger and middle finger on each of the side levers. Pull up with your index finger and middle finger and your drink will pour from the spout. Make sure you have a glass under the pouring spout to collect your drink.
Does the bag give the wine a plastic taste?
A. Nope! The beverage pouch is made with the same material as boxed wine bladders and does not add any taste to your wine. As a matter of fact, the material of the party pouch prevents the oxidation of your wine so it will stay fresher longer.
Can I put carbonated drinks like beer and champagne in my party pouch?
A. Yes! You can use carbonated beverages in your party pouch, but because carbonation will create pressure, you will need to begin pouring within 1 hour of putting carbonated beverages in your beverage pouch. We also recommend you leave a little room for expansion, rather than fill the pouch completely.
Does the beverage pouch take up lots of room in the purse?
A. Nope! The beverage pouch filled fits perfectly into a side pocket leaving plenty of room for your other items.
Does the spout leak at all?
A. Nope! It is very secure and with proper use, you should not have any issue with leaking. The spout has a 2 click system so as long as you hear the 2 clicks, the spout will be securely in place. After pouring and you allow it to completely pour in your glass, the spout does not leak. To take extra precautions, you can either use the clear plastic cap that is included with the beverage pouch or you can simply swivel the spout upside down when you are not pouring.
How do I clean my Beverage Pouch?
A. Simply remove the pouring spout, fill the reservoir with hot soapy water and be sure to swish the soapy water throughout the party pouch to make sure to get all the corners and to remove any dried liquid. Rinse with warm water until it runs clear. Allow the party pouch to dry thoroughly.